Introduction

Welcome to SPM Chess Academy! We're committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or enroll in our programs.

By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

We collect several types of information from and about users of our website and services, including:

• Personal Information: Name, email address, phone number, postal address, child's name and age when you register for classes or contact us.
• Payment Information: Credit card details or other payment information when you make purchases (processed securely by our payment processors).
• Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on pages.
• Student Progress Data: Information about your child's chess progress, achievements, and participation in our programs.

How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and maintain our chess education services
• To process registrations, payments, and manage your account
• To communicate with you about classes, schedules, and academy news
• To improve our website, services, and customer experience
• To monitor student progress and provide personalized chess instruction
• To send promotional materials (only with your consent)
• To comply with legal obligations and protect our rights

Information Sharing & Disclosure

We may share your information in the following situations:

• With Instructors: To provide chess instruction and track student progress.
• Service Providers: With trusted third parties who assist us in operating our website and services (payment processors, email services, etc.).
• Legal Requirements: When required by law or to protect our rights and safety.
• Business Transfers: In connection with any merger, sale of company assets, or acquisition.

We never sell your personal information to third-party marketers.

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Secure servers and encryption for sensitive data
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Secure payment processing with PCI-compliant providers

While we strive to protect your information, no internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security.

Children's Privacy

Our services are designed for children under parental supervision. We collect limited information about children only with parental consent:

• We collect only necessary information (name, age, chess progress)
• Parents can review, update, or request deletion of their child's information
• We never knowingly collect personal information from children without parental consent

Your Rights & Choices

You have certain rights regarding your personal information:

• Access & Correction: You can review and update your account information.
• Deletion: You may request deletion of your personal information, subject to legal requirements.
• Opt-Out: You can unsubscribe from marketing communications at any time.
• Cookies: Most browsers allow you to refuse cookies or alert you when cookies are being sent.

To exercise these rights, please contact us using the information below.

Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "effective date" below.

We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: privacy@spmchessacademy.com
• By phone: (+91) 9204 1234 00
• By mail: O-305 Sukanta Nagar, Bidhannagar, Salt Lake Sector IV, Kolkata - 700098